Management and Philosophy

The systematic refinement and continuous improvement of our handling and logistic processes is the cornerstone of our success. Working in tandem with our airline customers, we define, measure and - where required - alternate handling processes to achieve our common goals. The results are value-added solutions that enhance the profitability of your daily business.

With constant innovation, we can always provide you with the right instruments, even if we have to invent them. Working closely with our partners, we have integrated our decades of ground handling experience into our own in-house IT systems that allow us to provide individualized solutions in operative areas to meet your needs as the change.

  • Innovative load master agent concept: the load master of Fraport Ground Services provides additional tasks of an airline's ramp agent enhancing productivity
  • Short transfer times for connecting passengers and their baggage - also between terminals
  • Security control with the baggage reconciliation system FRA-BRS
  • Efficient dispatching of ground handling personnel and equipment in real time with the IT system Padilos II and TESS 3 for cargo transports
  • Online overview of the overall situation in baggage service and optimal use of existing capacity provided by a newly developed baggage operational database
  • Smart Cargo Operating System (SCOPE) to support and speed cargo handling processes

For any information or requests please contact us.

Dennis Stein

Senior Executive Manager Logistics and Information Management +49 69 690-25013