The Process Monitoring and Information System of Fraport Ground Services compiles and analyzes all information on the individual processes involved in flight and ground operations online. This keeps the entire handling process transparent. The system is invaluable for effectively supporting and coordinating individual aircraft handling processes and interfaces, also when there are irregularities. The resulting improvement in the quality of our information also lets us consult with our customers faster and more competently.

We are planning to extend our process monitoring and information system further in the future – for example, in order to prevent delays and enable even faster turnaround times.